The service industry presents commercial challenges:- clients are ever more demanding and expect excellent customer service; while it is extremely difficult to manage a large field force of technicians and drive efficiency to ensure profitability. Often job cards are lost or inaccurate, impacting on billing, and can damage the relationship with the client. Our mobile solution allows you to automate the in-field job card process, allowing the job to be communicated to the technician in real-time. The technician is able to view service history and other critical operational information. They can quickly access electronic manuals and once the job card is completed, the client signs on site and the job is uploaded in real-time. This reduces client conflict over billing, limits loss of job cards and increases accuracy.